Step 1:Send an Inquiry

UPKTECH : Do you have a BOM?

Customer: YES

Step 2: SMT Solution

1. Providing customized SMT solution based on customer products, budgets, and workshop environments.

2. Offering design drawings and confirming electrical voltage requirements.

3. Providing necessary accessories such as SMT feeder to customers.

4. After the customer places an order, we will efficiently complete production notices, and order processing.

Step 3: Pre-sale Service

Payment

1. Our company supports T/T payment method.

2. T/T payment method requires a 30% deposit before ordering and the remaining 70% balance paid before shipment.

3. Our company also supports multiple currency settlements, including USD, RMB, to facilitate customer transactions.

4. The flexibility of payment and currency options offered by our company provides customers with greater convenience and ease in conducting business transactions.

Quality Assurance

1. Our production process strictly adheres to the ISO 9001 quality management system standards.

2. We conduct comprehensive testing and verification of our products, including environmental adaptability, reliability, durability, incluing appearance, configuration, function, and accessories of our products to ensure they meet our quality standards.and more.

3. We use high quality production line equipment and testing equipment to ensure product consistency and stability, and can be used in a variety of scenarios.

Delivery Time

1. The normal production cycle of our products ranges from 5 to 35 days, depending on the complexity and volume of the order.

2. Once the products are ready, the logistics process is initiated, which takes approximately 40 days to transport the products to the customer's location.

3. The logistics process includes transit time as well as customs clearance time.

Transportation Safety

We take transportation safety very seriously, and we employ a variety of measures to ensure that our products arrive at their destination in optimal condition.

1. Vacuum-packed Plywood

2. Securing Machines with Straps

3. Marking Boxes as Fragile and Upright

4. Prohibit stacking

Shipping Method

Transportation methods are typically divided into three main types: sea, land, and air.

1. Sea transportation: is the slowest but most cost-effective way to transport goods to their destination.

2. Land transportation: is usually faster than sea transportation, but also more expensive.

3. Air transportation: is the fastest and most expensive mode of transport. It is suitable for situations where goods need to be delivered quickly.

Step 4: Technical Support

Warranty

1. The warranty period for UPKTECH brand machines is typically 12 months.

2. During the warranty period, we provide customers with free vulnerable parts.

3. We conduct a series of quality checks on each machine before packaging,including checks on appearance, working condition, and tightness of each component.

4. We also offer lifelong technical support to ensure customers are able to use our machines effectively.